Yes, it’s reliable. I have never bought an item like this before. This is by far one of the coolest toys I have ever bought. At first I thought there was no way I was going to get this to work for me, but I was totally surprised. She comes out as beautifully made as she looks. Body, head, wig, clothes, cleaner, perfectly packaged and beautiful makeup and eyes. I have used this product twice to see if it works. It’s very new to me and very cool.